On the morning of the first day to put our house on the market, with a 2:00pm showing scheduled, our a/c unit began making a loud noise. We explained our situation to the receptionist and they had a service technician at our home by 12 noon. He corrected the problem quickly and we purchased a service warranty to insure proper functioning for the upcoming months and all was Goode for our 2:00 showing. I couldn’t have been more satisfied with their service.