Can I request a specific technician?
You may
request a technician you prefer and we will make every attempt necessary to fulfill
this request.
Can you come after 5:00 P.M.?
We schedule service calls Monday-Friday
until 6:00 P.M. We will make exceptions for special situations to try and accomodate
a customer's schedule.
Do you offer any discounts?
Please check our Contact Us
page for Goode Money. We also offer a planned maintenance program which can be reviewed on our residential service page.
How often should I change my filter?
Check your filter on a
monthly basis and determine if it needs changed. We do stock 20X25X5 Honeywell
replacement filters.
How often should I have my air conditioner and heater checked?
We
recommend an annual spring check and winter check. Please see our planned service agreement
for special savings.
What do I do if I see a water spot on my ceiling?
Shut the system
off and call us. You more than likely have a problem with your primary drain line.
What do I do if I see water coming out of the pipe on the outside of my house?
Shut the system off and call us. You more than likely have a primary drain line stopped
up and the secondary line has taken over and sends the water to the outside of the house.
My A/C is not cooling and my outside condenser is not running, what do I do?
We recommend you check your circuit breaker. If it is tripped, reset it and see if the
condenser comes on. If not, call us for service.
What should I do if my system is frozen?
We recommend you turn
the system off and turn the fan to the on position at the thermostat so the system
can thaw and then call us. We cannot work on a frozen unit.
What is the difference between a 13 SEER and a 16 SEER system?
A 13 SEER is the minimum efficiency standard required by the government for
residential A/C systems. A 16 SEER system is more efficient and maintains a higher comfort
level in your home at a lower operating cost.
What does SEER stand for, and why should it matter to me?
Seasonal Energy Efficiency Ratio. The higher the SEER number, the more
efficient the system, think MPG's for your A/C.
What steps can I take to prolong the life of my A/C system?
Have a licensed contractor check and clean your system yearly. This ensures
the system is running within manufacturer specs and can prevent potential problems in the future
and reduces operating costs. See our residential service page for special savings on planned maintenance.
Why are filters so important to my health and home?
Filters remove airborne particles from your home and protect your equipment
by keeping your indoor blower and evaporator coil clean. Dirty equipment can drastically affect
your system performance and efficiency. Most people are not aware that the air in your home is up to
5X more polluted than the outside air. Goode Air Conditioning offers several whole house filtration
options to address allergy, mold, and dust problems.
My system is 10 years old but still cools fine, should I replace it?
Your A/C system is working, but how much is it costing you? For instance, a 5 ton
system operating at 9 SEER replaced with a new 16 SEER 5 ton system can save you as much as
$1,160.00 per year!
Is there such a thing as too much air conditioning in a home?
Yes. It is important to perform a heat load calculation, a detailed analysis
of your homes A/C requirements, to determine the proper A/C size. Too much A/C can cause
humidity problems and system inefficiency.
Difference